Our aim is to develop an excellent cooperation with our customers, including clear and transparent contractual bases. Below you will find our fees and conditions:
INFORMATION
Starting from € 30.00 for each information
CASHING
Consultancy
Hourly fee € 50.00
Credits
Debt and debtor study 100% free and without obligation
Fee in the event of a positive outcome: 15%
Sending Legal Processes
€ 50.00
Any additional costs of any kind due to third parties are to be borne by the client
TERMS
INFORMATION
Information always contains data provided by third parties and obtained through their research (e.g. through the enforcement office or registry office). We do not assume liability for the correctness of such data. We do, however, assume responsibility for the content of the correctly transmitted data.
CASHING
Our work is credit-based. No fees are due upon appointment. They will be due or charged according to the progress of the handling of an assignment.We do not charge association fees; the conferment of an assignment does not presuppose any association.Fees charged to the principal are, as far as possible, also charged to the debtor.A payment by the debtor to the creditor after the collection order has been issued also entails a success fee (success fee).The revocation of any collection order already issued shall be treated as a payment of the entire claim and shall be invoiced as such. Any additional costs due up to the time of revocation of the collection mandate and not yet charged shall be invoiced to the principal. In particular, this shall also apply to the collection of certificates of shortage of goods.
Term of Payment
Payment for services invoiced by the company LUCIANI - "Oficina de servicios para el cobro de deudas" shall be made within 5 days from the date of invoice. Our general business terms and conditions shall also apply.
Invoice Due Date
Any bill invoiced to the client by the Contractor (excluding agreed advances) must be paid within 5 days from the date of invoice. In the event of delayed payment, the Contractor shall be entitled to charge late payment costs for the bill due (reminder fees of EUR 15.00 per reminder and statutory interest on late payment). For the amount of the fee due and for the costs of arrears, the Contractor is further authorised to entrust the safeguarding of his interests to a debt collection office or to initiate the necessary legal actions for enforcement. The costs arising therefrom shall be borne in full by the principal.
Failure to pay fees
In the event that the client fails to pay the invoiced fee, the contractor may decide whether to resume or continue any activities within the scope of those agreed upon.
Basic responsibility, duty of care and secrecy
The Contractor expressly assumes no liability for economic damage not attributable to his will or fault. All activities for which the Contractor is responsible shall be performed with the utmost care and in compliance with the secrecy prescribed by law.The Contractor shall only be held liable in the event of wilful intent or gross negligence.
Proceedings
Upon completion of the assignment, the client shall be entitled to the handover of all documents made available to the contractor for the provision of its services.The client shall not be entitled to the handover of documents that the contractor has personally created for the performance of the assignment.
Processing of personal data
We process personal data exclusively for the processing of a collection case transmitted and handed over to us. Under no circumstances will the data be passed on to third parties.At the end of the specific collection case, the personal data shall be deleted, unless legal provisions provide for their retention.
Saving clause
In the event of invalidity of individual provisions of these General Terms and Conditions of Business or the relevant contractual conditions, the effectiveness of the remaining conditions shall remain unaffected. In such a case, the invalid condition shall be reinterpreted or supplemented in such a way as to ensure the achievement of the business purpose envisaged by the invalid condition. This will also be the case if, during the performance of the assignment, a loophole becomes apparent that needs to be filled.
Assignment
The agent is authorised to transfer or assign a specific mandate or all mandates, including all rights and obligations, to a third party of his choice.
Applicable law
The awarded order shall be governed by Spanish law.Any modification of these contractual conditions or agreements on remuneration shall in any case be made in writing. Verbal agreements or additions shall not be considered valid.
Place of jurisdiction
The forum for both parties is determined by the legal provisions to which they are respectively subject.
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